Help

Find quick answers to your questions below...

Order Status

When will my backorder arrive? We never back order anything if we don't have it then we will email you about it. Normally if we are out of stock you can't buy it.

Click contact us and let us know if you'd like to modify or cancel your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Click on Contact Us and send us a message to inquire about your order. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click on Contact Us and send us a message to inquire about your order. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click on Contact Us and send us a message to inquire about your order. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.


We never back order anything if we don't have it then we will email you about it. Normally if we are out of stock you can't buy it.

My Account

1) Click the Account Icon link at the top right side of our site or here.
2) Enter your email address and set a password.


Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Log in to your account at the link at the top right hand side of our site to edit your account information or simply click here.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Log in to your account at the link at the top right hand side of our site to edit your account information or simply click here. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.


 If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see our Returns Policy for complete details regarding our return policy.

Please see each individual item page for more information on the availability of each item. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

International Shipping


We currently on ship to Canada. Please contact us if you're located in other parts of the world.

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Please see our Returns Policy for complete details regarding our return policy.

Guarantees

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Pricing and Billing

You have to pay sales tax if you are located in Canada.

Log in to your account at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.

Credits usually take 7-10 business days from the time we receive your item(s).

We don't take credit cards directly you need to use Money Brokers (Skrill) and payments are in USD.

Buyer's Guide

To purchase a gift certificate for someone, click here.

To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

After adding items to your cart and proceed to checkout, you will be able to the coupon code on a small box on the right.

Additional Support

Please click here for our company contact information.